Gardajoint.it cares about its customers and always strives to put them at ease. If you need information or are not satisfied with the items, do not hesitate to contact us: we will be glad to help you and will do everything we can to meet your needs. Email: info@gardajoint.it
gardajoint.it accepts returns for any reason within 15 working days of the time of delivery.
Items must be shipped in their original condition within 15 working days of the delivery date, and not before having notified us by email at info@gardajoint.it. You will be contacted and guided step by step in returning the items to our warehouse.
Please remember that shipping costs will be borne by you.
Items must be shipped in their original condition within 15 working days of the delivery date, and not before having notified us by email at info@gardajoint.it. You will be contacted and guided step by step in returning the items to our warehouse.
Please remember that shipping costs will be borne by you.
1. Notify us of your intention to return an item by the tenth working day after delivery of the goods. 2. Ship the product back to us in its original condition. gardajoint.it does not accept returns relating to the same order but sent separately in two different shipments. 4. gardajoint.it undertakes to refund the full amount, excluding shipping costs. 5. If the conditions set out above are not followed, or the returned item is used or damaged, gardajoint.it will not proceed with the refund. In this case you may decide to have the previously purchased item sent back to you at your own expense. After this last shipment it will no longer be possible to carry out any return operations.
The refund will be issued within 30 days of delivery. The time needed for the refund varies depending on the payment method you choose to use:
– Credit card:
the timing depends on the credit institution that issued your card. In any case, the value date of the re-credit will be the same as the value date of the debit. As soon as the refund is issued, we will send you an email notification. – Paypal:
the refund will be made directly to your Paypal account, following notification by email. You will also receive a final communication from our Customer Service.
the timing depends on the credit institution that issued your card. In any case, the value date of the re-credit will be the same as the value date of the debit. As soon as the refund is issued, we will send you an email notification. – Paypal:
the refund will be made directly to your Paypal account, following notification by email. You will also receive a final communication from our Customer Service.